When VMware Standalone Converter reports “Unable to query the live Linux source machine,” it means the Converter cannot successfully connect to or retrieve system information from the Linux source. Causes include authentication/permission problems, SSH configuration or connectivity issues, missing required services/utilities on the source, incompatible OS or kernel, or Converter bugs. The steps below diagnose and resolve the problem and offer workarounds.
Look for:
Bash Shell: The user account must be assigned /bin/bash in /etc/passwd. Accounts with /sbin/nologin will fail. VMware Standalone Converter: "Unable to query the live
Logs on Converter machine (Windows):