To license most Quest Toad products, including Toad for Oracle and Toad Data Point, you must provide two specific pieces of information: a License Key (also called an Authorization Key) and a Site Message. Where to Find Your License Details

What is a Toad License Key?

Trial vs. Commercial: If you are moving from a Trial to a Commercial version, you must click "Add" in the Licensing window to input the new credentials; otherwise, the software may continue to prompt you about the trial expiration. 5. Managing Licenses in Enterprise Environments

4. Troubleshooting Common Errors

| Error Message | Likely Cause | Solution | | :--- | :--- | :--- | | "Invalid License Key or Site Message" | Typo in Site Message (case or space mismatch). | Re-enter the Site Message exactly as shown in your purchase email. | | "License key has been revoked" | The key was blacklisted or expired. | Contact Quest to convert to a new NUP license. | | "Site Message does not match key checksum" | Corruption or manual editing of license file. | Re-import the original .lic file. | | "No valid license found" (v13+) | You need a TIC server or offline file. | Install via ToadLicenseInstaller.exe with a .lic file. |

Ease of Use: Most users find Toad products "user friendly" and easy to set up. For modern Subscription models, Toad often automates the process by assigning the user account to the entitled key, removing the need for manual entry.

Why Do You Encounter This Message?

Users typically see the "Toad License Key and Site Message" prompt due to one of the following reasons: