Method 1: Reset Admin Password using the SEPM Console
To reset the administrator password for Symantec Endpoint Protection Manager (SEPM), you can use the built-in "Forgot your password?" link or run a manual reset script on the management server Broadcom TechDocs Option 1: Using the "Forgot Password" Link symantec endpoint protection manager reset admin password
Critical Note: These procedures should only be performed on the SEPM server itself (physical or virtual). You cannot reset the password remotely via the web console if you are locked out. Method 1: Reset Admin Password using the SEPM
You should see one row returned with IS_LOCKED = 0. Username: admin
Password: [Your new password]
adminReplace new_password with the new password you want to set and admin_username with the admin username (default is admin).
For Windows:
The Reset: This script forcefully reverts the admin account name and password to the default: admin / admin.