To reset the password for Symantec Endpoint Protection (SEP) 14 using a batch file named resetpass.bat, you would typically need to have administrative access to the system and the necessary permissions to modify or execute such a file. The resetpass.bat file itself is not a standard tool provided by Symantec (now part of Broadcom) for resetting passwords but could be a custom script created by an administrator or a third party to automate the process of resetting passwords for SEP.
You need the version designed explicitly for SEP 14.x (14.0, 14.2, 14.3, or the latest 14.3 RUx). resetpass.bat for symantec 14 download
If you are a system administrator managing a corporate network, you have likely faced the dreaded scenario: a user forgets their Symantec Endpoint Protection (SEP) client password, or a former IT employee leaves without handing over the Uninstall password. Suddenly, you cannot disable the firewall to install new software, you cannot uninstall an outdated client, and you cannot modify policies. To reset the password for Symantec Endpoint Protection
A: If the client is still communicating with the SEPM, the server may push the policy password again after the next heartbeat (usually 5–15 minutes). To prevent this, disconnect the network cable or disable the network adapter before running the script, then uninstall SEP immediately. Login as Local Administrator – You must have
Note on syntax: In SEP 14.2 and older, use -securitypasswordreset. In SEP 14.3+, use -p reset. Check your version first.
⚠️ Important: This tool is intended for recovery scenarios only. It bypasses a security feature, so it should be stored securely and used only on machines you physically control.