Locked ((new)) | Ibm Ts3310 Admin Account

To resolve a locked admin account on an IBM TS3310 Tape Library, you can attempt to reset the credentials through the physical operator panel or use a service account. Password Reset via Operator Panel

Limitation: Does not work if library is configured for “manual unlock required.” ibm ts3310 admin account locked

With the primary admin account unlocked, John was able to complete the backup job and breathe a sigh of relief. He made a mental note to review the security settings on the TS3310 system and to document the secondary admin account properly. He also appreciated the timely support from IBM, which had helped him resolve the issue quickly and efficiently. To resolve a locked admin account on an

• Check the library's LCD panel for any error messages or status updates.
• Review the library's logs (if available) to see if there are any clues about the account lockout.

• Navigate to Security → Password Policy.
• Increase Max Failed Attempts from 3 to 5 or 10 (based on your environment).
• Set Lockout Duration to 15 minutes (auto-unlock) instead of permanent lock. Note: Some older firmware lacks auto-unlock; check your version.

• Check the TS3310's system logs for error messages related to the locked account.
• Contact IBM support to request assistance with unlocking the account.
• Consider resetting the password using the TS3310's built-in password reset feature.