Final Step: Community Resources

Since BlackBerry closed its official support forums, the only remaining knowledge base for the Firmware Change Update on BLACKBERRY 9780 Bold is: Firmware Change Update on BLACKBERRY 9780 Bold

Go to BLACKBERRY firmware download web page and select correct model. Go into installed firmware directory. HardReset.info Firmware Change/Update on BLACKBERRY 9780 Bold Updating the firmware on a BlackBerry 9780 Bold

It is highly recommended to perform a full backup of your contacts, messages, and settings, as flashing can erase all on-device data. 3. Execute the Update (Using AppLoader) Connect the Bold 9780 to Wi‑Fi or ensure

Navigate to: C:\Program Files (x86)\Common Files\Research In Motion\AppLoader.

Firmware File: Download the specific OS 6.0 firmware for the

C:\Program Files (x86)\Common Files\Research In Motion\AppLoader Locate and the file named vendor.xml

Step-by-step: OTA update (recommended for most users)

1. Connect the Bold 9780 to Wi‑Fi or ensure stable mobile data.
2. From Home screen, go to Settings → Device → Software Updates (or Notifications → Check for Updates).
3. If an update is available, read the changelog/release notes.
4. Tap Download. Wait for download to complete.
5. Tap Install. The phone will reboot and apply the update—do not disconnect power or interrupt.
6. After reboot, verify system version in Settings → Options → About (or Device → About).