The Epson M2120 Resetter (Adjustment Program) is a specialized utility used to fix the "Service Required" error, which occurs when the printer's waste ink pads are officially full. While Epson recommends professional servicing, many users utilize this "exclusive" software to reset the internal counter and resume printing. Key Functions
Click Check to see the current percentage (it will likely be 100%). Click Initialization to clear the memory.
: A free trial key is often available to reset the counter to 80% once. Full Reset single-use key is required for a complete reset to 0%. Epson Adjustment Program
Would I buy it? ✅ Yes – if my M2120 is past warranty and the official service cost is unreasonable.
- Inspect and, if accessible, replace or clean the waste ink pads first — use protective gear and proper disposal. If unsure, consider a technician.
- If pads are replaced or cleaned, use a reputable resetter utility or official service tool to clear the counter. Prefer tools documented in credible repair communities and avoid unknown executables.
- Back up any important printer settings. Follow stepwise instructions: install drivers, connect the printer, run the reset utility as administrator, confirm the counter has been set to zero, and perform nozzle and alignment checks.
- Monitor the printer closely after reset; look for leaks or ink stains indicating saturated pads. If present, stop use and service immediately.
- Consider long-term costs: repeated resets without physical pad maintenance shorten safety margins. At a certain point replacement of the device may be more economical and safer.
3. Cost Efficiency
Replacing an Epson M2120 because of a "waste pad full" error is wasteful and expensive (the printer costs ~$300-$400). An exclusive resetter costs a fraction of that and extends the printer’s life by 2-3 years.