Autodata The Hardware Information Does Not Match With Your - Dongle ((new))

This write-up is structured for use in a technical support context, a user manual, or an IT troubleshooting guide.

  1. Ensure Autodata is closed.
  2. Navigate to: C:\ProgramData\Autodata Limited\Autodata\ (Note: ProgramData is a hidden folder. Type it directly into Windows Explorer address bar.)
  3. Look for a subfolder named Lic or License.
  4. Rename this folder to Lic_OLD (do not delete it yet; keep as backup).
  5. Launch Autodata. It will say "First time setup" or "Activating license." It will attempt to read your dongle and generate a new, correct license file automatically.
  6. If successful, the error will disappear. You can delete the Lic_OLD folder.

Error codes in Device Manager in Windows - Microsoft Support This write-up is structured for use in a

Then reinstall from your original DVD or installer. When prompted, plug in the dongle before launching for the first time. Ensure Autodata is closed

Regional Settings: In some versions of Autodata (like 3.45), a hardware mismatch error can be triggered if your Windows regional settings are not set to English (United States). Error codes in Device Manager in Windows -

1. The "Forgotten USB Port" Shift (Most Common)

Many users don't realize that on some older AutoData versions, the dongle is locked to a specific physical USB port. If you originally activated the software while the dongle was in the left-side USB port, and today you plugged it into the right-side USB port, the hardware path changes. The system sees this as a hardware change.

Once booted, run your dongle emulator software as an Administrator. 3. Update Registry and Regional Settings