Ansyswbu.exe Encountered A Problem. A Diagnostic File Has Been Written ^new^ -

Decoding the "ansyswbu.exe Encountered a Problem" Error: Causes, Diagnosis, and Solutions

For engineers and analysts, few things are as frustrating as being deep in a complex simulation setup, only to have the software crash unexpectedly. If you are an ANSYS user, you may have encountered the dreaded pop-up message: "ansyswbu.exe encountered a problem. A diagnostic file has been written."

1. In Workbench, go to File > Open, but before opening, click Options > Project Management.
2. Check "Delete temporary files when project is closed," or manually delete the [project]_files\solve and [project]_files\user_files folders (back up first).

Try Clear Generated Data by right-clicking the Solution in the project tree. Decoding the "ansyswbu

The diagnostic file (usually a .dmp file located in your %TEMP% folder) is a memory dump meant for developers. In Workbench, go to File > Open ,

Step 5: Adjust Memory Allocation Settings

If the crash occurs during solving:

• Add the entire ANSYS installation folder (e.g., C:\Program Files\ANSYS Inc) to your antivirus exclusions list.
• Also exclude the ANSYS working directory and %temp% folder.
• For enterprise environments, request IT to whitelist ansyswbu.exe and all ANSYS solver processes.