61.c4.d3 Error Page

TECHNICAL INCIDENT REPORT

• Device/product:
• Firmware/software version:
• Exact error: 61.c4.d3
• When seen (boot/update/runtime):
• Reproduction steps:
• Last change before error:
• Attached artifacts: logs, configs, packet captures, screenshots

: Debris, torn paper, or internal jams can physically block the bar's path. Hardware Damage

Be ready to provide the error log: Setup → Reports → Error Log.

Plug directly into a wall outlet (avoid surge protectors during troubleshooting). HP Support 2. Clear the Print Queue The error is often triggered by a "stuck" document. Open Devices and Printers on your PC. Right-click your printer and select See what's printing. Cancel all pending documents. IPS Global 3. Update Firmware Visit the HP Software and Driver Downloads page. Enter your printer model. Download and install the latest Firmware Update Utility. 4. Check Accessories

Unplug the power cable and any data cables (USB or Ethernet).